Protecting the integrity of your information with the same rigor that we shield your infrastructure.
1. Introduction
Access to and use of our website ("The site"), as well as the technological products and services we offer, are governed by these Terms and Conditions of Use. By contracting or using our services, you (the
"User" or the
"Client") indicate that you have read, understood, and fully accepted these conditions. If you do not agree, we recommend that you refrain from using the site or the services.
For the purposes of these Terms and Conditions,
"the Company" refers to Digisecuritas, which owns the website and provides the services described herein.
These Terms and Conditions are an integral part of the contractual relationship between the Client and the Company and will prevail over any other commercial document, unless a written agreement signed by both parties states otherwise.
2. Purpose and Services
The Company offers advanced cybersecurity solutions aimed at preventing, detecting, and responding to technological threats, testing, analysis, among others:
- Penetration testing for mobile applications
- Red Team services and attack simulations
- Denial of service (DDoS) simulations
- Threat Hunting and defensive services
- Cyber Threat Intelligence (CTI)
The services are provided under a technological service provision model, in accordance with the best international practices in the sector, without implying an absolute guarantee of invulnerability against cybersecurity incidents.
The provision of services does not constitute legal consulting, accounting auditing, or regulatory advice, but strictly technological cybersecurity services.
The Client acknowledges that the results of tests, simulations, and analyses are indicative and do not constitute an absolute guarantee of security or absence of future incidents.
The Company may update, modify, or interrupt, temporarily or permanently, the provision of services, notifying the Client in a timely manner when it affects the execution of an ongoing contract.
3. Conditions of use of the site and software
The User agrees to use the site and services solely for lawful purposes and in accordance with these Terms. The following is expressly prohibited:
Entering, transmitting, or disseminating illegal, defamatory, offensive content or contrary to morals, public order, or the rights of third parties
- Unauthorized access to systems, accounts, networks, or restricted information
- Interfering with, altering, or damaging the technological infrastructure of the Company or third parties
- Reverse engineering, decompiling, copying, or modifying the software owned by the Company without express written authorization
- Using the services for fraudulent, illegal activities or those that may generate civil or criminal liability
The Client agrees to use the services exclusively in environments for which they have full ownership or express authorization. The Company will not be liable for tests conducted on third-party systems without the owner's authorization.
Furthermore, the Company reserves the right to suspend or restrict access to the site or services in case of detecting improper use, fraud, illegal activities, or any breach of these Terms.
4. User registration and accounts
When access to the services requires registration, the User agrees to provide truthful, complete, and updated information. The safeguarding of their access credentials is the sole responsibility of the User. The Company will not be responsible for unauthorized access or incidents arising from negligent custody of such credentials.
The Company may suspend or cancel accounts if false, outdated, or incomplete information is detected, or in case of any breach of these Terms. The User agrees to immediately notify the Company of any unauthorized use of their account or access credentials, so that appropriate security measures can be taken.
5. Client responsibilities
The Client agrees to:
Provide the Company with all necessary information, access, authorizations, and documentation for the proper provision of services.
Designate a representative or point of contact to centralize coordination and communication with the Company.
Maintain updated backups of their information and systems, assuming that the Company is not responsible for data loss.
Ensure that the tests do not violate third-party rights and that they have all necessary authorizations for this.
The Company will not be responsible for delays, inability to execute, or limitations in the provision of services caused by lack of collaboration, incomplete information, or restricted access by the Client.
6. Intellectual and industrial property
All software developments, algorithms, methodologies, trademarks, trade names, logos, texts, graphics, images, as well as any material included on the site or in the provision of services, are exclusively owned by the Company or its licensors and are protected by national and international intellectual and industrial property laws.
Reproduction, modification, distribution, transmission, or unauthorized exploitation, in whole or in part, is prohibited without prior written consent from the Company.
The Client acknowledges that contracting the services does not imply any transfer of intellectual or industrial property rights, but only a limited, non-exclusive, revocable, and non-transferable license to use the deliverables strictly necessary for the provision of services.
Any use other than that expressly authorized by the Company will constitute an infringement that will allow the Company to terminate the contractual relationship and claim damages.
7. Confidentiality and information security
The Company commits to maintaining the confidentiality of the information to which it has access during the execution of the services, adopting reasonable technical and organizational security measures for its protection.
The Client, in turn, agrees not to disclose technical or contractual information related to the Company's services without express authorization.
Confidentiality obligations will remain in effect for a period of five (5) years following the termination of the contractual relationship, unless applicable regulations provide for longer or shorter periods.
Information will not be considered confidential if it (I) is in the public domain without infringing these Terms, (II) has been legitimately obtained from a third party without an obligation of confidentiality, or (III) must be disclosed by legal mandate or by request of a competent authority, in which case the party required to disclose will notify the other as far as legally possible.
The Client acknowledges and agrees that the Company may access certain technical information of the Client solely for the purpose of providing the contracted services, and its use for other purposes is prohibited.
8. Payment and billing conditions
For paid services, the Client must comply with the economic conditions in effect at the time of contracting, including applicable taxes according to local regulations.
The Company will issue invoices based on the tax information provided by the Client. Payment terms, refunds, and cancellations will be established in the specific contracting conditions or in the corresponding service contract.
In case of non-compliance with payment deadlines, the Company may suspend total or partial provision of services until regularization, without generating additional liability.
Delays in payments will generate late interest at the maximum rate permitted by applicable regulations, accruing automatically without prior notice.
The Client is responsible for ensuring that the billing information provided is correct and updated. The Company will not assume responsibility for delays, payment rejections, or additional charges arising from incorrect or incomplete information.
9. Limitation of liability
The User acknowledges and agrees that:
- Cybersecurity services do not guarantee the total elimination of risks or threats, but rather the reduction and management of such risks according to international standards.
- The Company will not be liable for indirect, incidental, consequential damages, loss of data, loss of income, or lost profits arising from the use or inability to use the services.
- The Company's liability, in any case, will be limited to the amount actually paid by the Client under the contract that gave rise to the claim.
- The Company is not responsible for failures, incompatibilities, or vulnerabilities in third-party systems or software over which it has no control.
- The Company will not be liable for security incidents arising from the Client's failure to implement the recommendations, configurations, or corrective measures suggested in reports or deliverables.
The Company will not be liable for delays or failures caused by force majeure, including but not limited to: attacks by third parties, failures of internet, energy, or telecommunications providers, government provisions, labor conflicts, or health emergencies.
In no case will the Company be liable for the improper use that the Client or third parties make of the deliverables, reports, or results derived from the contracted services.
10. Security incidents during provision
In the event that, as a direct consequence of the tests or simulations conducted by the Company, an incident occurs that affects the availability or functioning of the Client's systems, the Company will take reasonable measures to mitigate the impact.
Such incidents will not generate additional liability for the Company, except in cases of proven intent or gross negligence.
The Client agrees to immediately notify any incident detected during the execution of the services to coordinate joint mitigation actions.
11. Protection of personal data
The processing of personal data will be carried out in accordance with applicable regulations in the jurisdictions in which the Company operates, and in accordance with our
Privacy Notice.
Such data will be processed for the purposes of service provision, billing, support, and legal compliance.
12. Regulatory compliance during provision
The Client is responsible for ensuring that the contracting and use of the Company's services comply with applicable regulations in their jurisdiction, including regulations regarding data protection, cybersecurity, electronic contracting, and other legal provisions.
The Client acknowledges that some cybersecurity services may be subject to technology export controls or international restrictions (for example, regulations of the European Union or the United States), and it is their sole responsibility to ensure compliance with such restrictions in their jurisdiction.
The Client agrees not to use the services for purposes that contravene national or international laws, including those related to money laundering, financing of terrorism, or misuse of technologies.
The Company reserves the right to suspend or terminate the provision of services if it detects that the Client or its end users are engaging in activities contrary to the law or to the provisions of these Terms.
13. Modifications
The Company may modify these Terms and Conditions at any time. Such modifications will take effect upon publication on the website. Continued use of the services will be understood as express acceptance of the modifications.
In the case of substantial modifications that directly affect the provision of contracted services, the Company will notify the Client in a reasonable manner through the registered contact methods.
The Client will have the right to terminate the contractual relationship if they do not agree with the substantial modifications, and must notify the Company in writing within the timeframe communicated in each case.
14. Applicable law and jurisdiction
These Terms will be governed and interpreted in accordance with the laws of the Oriental Republic of Uruguay, without prejudice to the applicability of other jurisdictions based on the Client's place of residence or the provision of services.
Any controversy arising from the interpretation or execution of these Terms will be submitted to the competent courts of Montevideo, unless expressly agreed arbitration or another alternative dispute resolution mechanism is established under contract.
15. Early Termination
The Company may terminate the contractual relationship early in the event of:
Serious breach of payment obligations by the Client.
Improper, illegal, or unauthorized use of the services.
Violation of confidentiality obligations.
Repeated breach of the obligations established in these Terms.
The Client may terminate the contract in case of serious breach by the Company in the provision of services, provided that such breach is not remedied within thirty (30) calendar days from written notification.
In all cases of termination, the Client must pay for the services actually rendered up to the termination date, without the right to refunds unless otherwise provided in a specific contract.
16. Ethical Restrictions and Use of Services
The Client may not request or induce the Company to engage in activities contrary to the law, such as cyber attacks on third-party systems without the express authorization of their owners.
The Company reserves the right to refuse or suspend services that involve unethical use, non-compliance with current regulations, or principles of integrity in cybersecurity.
17. Notifications and Contact
All notifications, communications, or requests that must be made under these Terms must be in writing and will be considered validly made when sent to the official email addresses indicated by each party at the time of contracting or to those subsequently designated in writing.
The Company designates the official contact channel as the email:
legal@digisecuritas.tech.
The Client must keep their contact information updated and will be responsible for the validity of the email address and other information provided.
Notifications sent by email will be deemed received on the date and time of sending, unless proven otherwise.